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Yashas 083ee9e8e4 feat: the Loan Advisor acts on its own, and no human can press its button
The Advisor existed as a role and an activity that nothing ever invoked, so
the only way to see it act was to sign in as advisor.ai and click. That is a
person impersonating an agent. Either it works unprompted or it is not real.

 * AdvisorPanel shows the recommendation, and — the part worth showing — says
   plainly whether the manager issued the offer on those terms or departed
   from them, itemised. That is the governance question about an advisory
   agent: not whether it is clever, but whether an override is visible.
 * ACT.AI_OFFER is removed from STAGE_ACTIONS. A button whose only use is for
   a human to act as the agent should not exist, and its prefill draft goes
   with it.
 * offered_fee now follows the per-product grid (1.25% MSME / flat 2,500
   personal) instead of a blended 1.25%. The agents cite that clause by
   number now, so a contradiction would be on screen.

Backend, in sm2/custom-apps/hdfc-loan-desk: 11_advisor.sql (employee, the
hdfc_offer_structuring tool that prices every offered tenor, the pricing-grid
knowledge, and the wake on Approve) and 12_advise_on_clean_approval.sql (the
conditional wake for files the gate approves outright, which never touch
Approve at all).
2026-08-18 11:57:40 +05:30
src feat: the Loan Advisor acts on its own, and no human can press its button 2026-08-18 11:57:40 +05:30
.env.example feat: HDFC Loan Desk operator console 2026-08-17 15:42:55 +05:30
.gitignore feat: HDFC Loan Desk operator console 2026-08-17 15:42:55 +05:30
index.html fix(brand): the logo, the typeface and the palette are HDFC's actual ones 2026-08-17 16:55:50 +05:30
package-lock.json fix(brand): the logo, the typeface and the palette are HDFC's actual ones 2026-08-17 16:55:50 +05:30
package.json fix(brand): the logo, the typeface and the palette are HDFC's actual ones 2026-08-17 16:55:50 +05:30
README.md fix(brand): the logo, the typeface and the palette are HDFC's actual ones 2026-08-17 16:55:50 +05:30
tsconfig.app.json feat: HDFC Loan Desk operator console 2026-08-17 15:42:55 +05:30
tsconfig.json feat: HDFC Loan Desk operator console 2026-08-17 15:42:55 +05:30
tsconfig.node.json feat: HDFC Loan Desk operator console 2026-08-17 15:42:55 +05:30
vite.config.ts feat: HDFC Loan Desk operator console 2026-08-17 15:42:55 +05:30

HDFC Bank — Loan Desk

Custom operator console for the HDFC loan-origination demo. MSME and personal loan files: agents assemble the evidence, rules compute capacity, credit decides.

The workflow behind it is seeded from sm2/custom-apps/hdfc-loan-desk/ (org 83, app 524, workflow hdfc_wf_loan). Design doc: sm2/app-designs/loan-origination/design.html.

Run it

npm install
npm run dev          # http://localhost:5174
npm run build        # tsc -b && vite build  → dist/
npm run typecheck

.env carries the API host for local dev only:

VITE_ZINO_API_URL=https://dev.getzino.in

Logins (all password HdfcDemo@2026, org 83):

Email Role Can do
priya.rm@hdfc.example RM, Business Banking Capture, Upload Documents, Make Offer, Decline
rahul.credit@hdfc.example Credit Manager (maker) Credit Assessment, Approve / Decline Referred
anita.approver@hdfc.example Credit Approver (checker) Sanction — and nothing else
vikram.ops@hdfc.example Disbursal Ops Release Disbursal — and nothing else

Sign in as Rahul to land in the Credit Queue, which is where the demo happens.

How it talks to the platform

Everything goes through src/api/client.ts. Three routes matter:

  • POST /usr/login — auth. org_id must be a string; a number returns cannot unmarshal number into Go struct field LoginRequest.org_id.
  • POST /app/524/view/recordview — every queue is this one record view (hdfc-rv-applications) filtered server-side on current_state_name.
  • POST /app/524/view/form-screens then POST /app/524/activity — forms are read from the live activity schema and submitted straight back.

Forms are not defined in this repo

ActivityForm renders whatever /view/form-screens returns — labels, types, select options, which fields are mandatory. Add a field to an activity in Studio, redeploy, and it appears here with no frontend change. That is deliberate: the workflow is the source of truth, and a hardcoded form would quietly diverge from it.

The runtime-config contract

VITE_ZINO_API_URL is read at runtime from a config.js the server writes when it places the build — never compiled in. One artifact is promoted between environments unchanged, so a build-time URL would point every environment at whichever backend happened to build it. requireConfigValue throws if it is missing, so a production build with no config.js fails loudly rather than calling the wrong backend.

vite.config.ts uses base: './' and the router takes its basename from the <base href> the server writes, so one build serves any mount path. Do not reintroduce a build-time base.

What the screens are for

Queues (src/screens/PipelineScreen.tsx) — the sidebar is the pipeline, in the order a file moves. The variance figure is surfaced in the list, not just on the file, so a credit manager scanning the queue can see which referrals are corroboration questions before opening any of them.

The file (src/screens/ApplicationScreen.tsx) — evidence panel first, above the offer and the sanction, because whoever reads the screen top to bottom should read the decision in the order it was made.

The evidence panel (src/components/EvidencePanel.tsx) is the point of the whole app. It is built around three claims:

  1. Three independent income sources, side by side, with the widest pair marked. A single figure labelled "variance 44.3%" is a number nobody can check; three figures with the spread drawn is an argument a person can accept or reject on sight.
  2. Every ratio shown against the threshold it was tested on. "1.34" means nothing; "1.34 against a floor of 1.25" is a finding.
  3. A visible line between what a rule computed and what a model wrote. Rules are never violet; the agent's narrative always is. Nobody should have to be told which is which.

Brand

Everything below was read off HDFC Bank's own production assets rather than recalled or approximated. Check the source before changing any of it.

What Value Where it came from
Logo src/components/HdfcLogo.tsx Coordinates lifted verbatim from s7ap1.scene7.com/is/content/hdfcbankPWS/hdfc-bank-logo — the SVG the bank serves in its own site header
Blue #004C8F The lockup's bar fill
Red #ED232A The mark's ground
Typeface Open Sans hdfcbank.com preloads OpenSans Regular / SemiBold / Bold / ExtraBold and sets its whole site in it. Self-hosted through @fontsource-variable/open-sans, never a CDN
Page tint #F0F6FB The tint behind content on hdfcbank.com
Success green hue of #00B947 The bank's green, darkened to #00713D#00B947 itself is 2.6:1 on white and unreadable as a label
Tagline "We understand your world" Shown once, on the sign-in card

The mark is a RED square with a BLUE centre, split by a white channel cross — not a blue square with a red inset. It was drawn inside out here originally, in the component and in the favicon in index.html. Those two carry the same coordinates; change one and you must change the other.

The lockup carries the bank's own 3px white keyline, which is what lets it sit on a coloured ground — so there is no reversed variant, and none is needed. It is also why the header is a light surface: HDFC puts the full lockup on a light ground on every one of its own digital surfaces, and the navy header this app used to have would have dissolved the lockup's own blue bar into itself. The bank's blue does its work as the rule under the header, the active queue and the primary button.

Theming

One attribute — data-theme on <html> — swaps the whole console. Every colour is a CSS custom property redefined under :root[data-theme='dark'] in src/styles.css. There is no second stylesheet and no dark: prefix anywhere.

Never put a literal colour in a component. A hex or a raw Tailwind shade is invisible to the toggle and will be wrong in one of the two themes. HdfcLogo.tsx is the single exception, and it earns it: a logo's colours are not design decisions, so the mark stays #ED232A and #004C8F in every theme.

Red is never decoration — it marks the logo and a decline, nothing else. So when red appears in a queue it means something. The referred queue's amber is the only amber in the pipeline, for the same reason: it should read as "needs you" without reading as an error. A referred file is not a bad file.

Every text colour clears WCAG AA on each surface it actually lands on, in both themes. There is one knowing exception: white on --color-signal is 4.31:1 — the Decline button. Darkening HDFC red to clear AA would have made the one red button on the screen a different red from the logo beside it.

Known gaps

  • OCR document uploads are not wired. The seven ocr fields on Upload Documents render as a visible pending row rather than a control that pretends to work; the extracted figures are entered directly. The evidence factory that generates the documents is the next piece of work.
  • No AI employees yet. Credit Assessment is currently performed by a human (the Credit Manager holds the role alongside the agent). Wiring the agent changes who submits the activity, not the workflow — the state machine, the gate and this console are unchanged by it.
  • The advisory offer only renders once the advisor has run; the ai_suggested_* columns are deliberately separate from offered_* so a suggestion can never be mistaken for a commitment.
  • Four-eyes is role separation, not same-user detection: it holds because no user is granted both credit_manager and credit_approver.