gitea_admin/northlake-health
1
0
Fork 0
Code Issues Pull Requests Actions Packages Projects Releases Wiki Activity

refactor: one front door

Browse Source 
Start Investigation is gone. The daily review is the only way a case is
born — "she isn't asked" should not ship with a button for asking her. A
person still steers Ava, but only about something she already found:
Send Back to Ava carries the note.

Removed the ask-a-question screen, route and ghost button; the case page's
"request" card now says how the review came to exist (live, or a replay of
a past morning) instead of echoing a question nobody typed.

Backend counterpart: sm2/custom-apps/denials-investigator/09_one_front_door.sql.

Co-Authored-By: Claude Fable 5.1 <noreply@anthropic.com>
This commit is contained in:
Yashas 2026-09-16 13:15:21 +05:30
parent b2377b4645
commit 76e2eddd05
6 changed files with 15 additions and 103 deletions
Show Stats Download Patch File Download Diff File Expand all files Collapse all files

2
src/App.tsx
View File

@ -4,7 +4,6 @@ import { Shell } from './layout/Shell';
import { Login } from './pages/Login';
import { QueueScreen } from './screens/QueueScreen';
import { CaseScreen } from './screens/CaseScreen';
import { NewInvestigationScreen } from './screens/NewInvestigationScreen';
import { RunReviewScreen } from './screens/RunReviewScreen';
/**
@ -25,7 +24,6 @@ export function App() {
<Route element={<Shell />}>
<Route path="/q/:q" element={<QueueScreen />} />
<Route path="/c/:id" element={<CaseScreen />} />
<Route path="/new" element={<NewInvestigationScreen />} />
<Route path="/review" element={<RunReviewScreen />} />
{/* Awaiting Review is the landing page, not "all cases": it is the
queue with work in it, and the one the console exists to serve. */}

7
src/api/config.ts
View File

@ -30,8 +30,7 @@ export const DECISIONS_VIEW = 'dni-rv-ava-decisions';
// hardcoded: each activity's fields are read from view-service at open time.
// ---------------------------------------------------------------------------
export const ACT = {
REVIEW: 'dni-act-review', // INIT — the daily sweep. No question, no form.
START: 'dni-act-start', // INIT — a human asks a specific question
REVIEW: 'dni-act-review', // INIT — the daily sweep. The ONLY way a case is born.
FINDINGS: 'dni-act-findings', // Ava
NOTHING: 'dni-act-nothing', // Ava — a quiet morning; closes the case itself
APPROVE: 'dni-act-approve',
@ -135,7 +134,9 @@ export const STAGE_ACTIONS: Record<string, Action[]> = {
label: 'Send Back to Ava',
roles: ['revenue_cycle_manager'],
kind: 'secondary',
hint: 'She re-runs the investigation with your note',
// The only way a person asks Ava anything: in the context of something
// she already found. There is deliberately no "ask a question" door.
hint: 'She re-runs the review with your note',
},
{ activity: ACT.REJECT, label: 'Reject', roles: ['revenue_cycle_manager'], kind: 'danger' },
],

9
src/layout/Shell.tsx
View File

@ -1,5 +1,5 @@
import { NavLink, Outlet, useNavigate } from 'react-router-dom';
import { LogOut, Radar, Search } from 'lucide-react';
import { LogOut, Radar } from 'lucide-react';
import { useZino } from '../api/provider';
import { QUEUES, prettyRole } from '../api/config';
import { NorthlakeLockup } from '../components/NorthlakeLogo';
@ -29,15 +29,12 @@ export function Shell() {
<NorthlakeLockup />
<div className="ml-auto flex items-center gap-3">
{/* The sweep is the product; the question is the exception. */}
{/* The only way a case is born. Nobody asks Ava a question; she
decides what is worth a person's time. */}
<Button kind="primary" onClick={() => navigate('/review')}>
<Radar className="h-4 w-4" />
Run daily review
</Button>
<Button kind="ghost" onClick={() => navigate('/new')} title="Ask Ava a specific question">
<Search className="h-4 w-4" />
Ask a question
</Button>
{user && (
<div className="hidden text-right sm:block">

20
src/screens/CaseScreen.tsx
View File

@ -54,7 +54,6 @@ export function CaseScreen() {
const scanned = str(row?.scanned_summary);
const flagged = num(row?.flagged_count);
const kind = str(row?.finding_kind);
const isSweep = scanned !== '' || flagged != null || !str(row?.question);
const quiet = flagged === 0 && !str(row?.summary);
const trace = useQuery(() => client.avaTrace(String(id)), [id], true, aiOwned ? 4000 : 0);
@ -102,12 +101,9 @@ export function CaseScreen() {
)}
</div>
<p className="mt-1.5 max-w-2xl text-sm text-muted">
{str(row.question) ||
(isSweep
? `Daily review — every payer, department and front desk${
str(row.review_as_of) ? `, as of ${str(row.review_as_of).slice(0, 10)}` : ''
}. Nobody asked; Ava decides what is worth your time.`
: `Scope: ${str(row.scope) || 'all payers and departments'}`)}
Daily review — every payer, department and front desk
{str(row.review_as_of) ? `, as of ${str(row.review_as_of).slice(0, 10)}` : ''}.
Nobody asked; Ava decides what is worth your time.
</p>
</div>
@ -172,15 +168,13 @@ export function CaseScreen() {
<AvaLive steps={trace.data ?? []} decisions={decisions.data ?? []} working={aiOwned} />
{/* ---------------- the ask, in full ---------------- */}
<Card title="The request" subtitle="What was handed to Ava">
<Card title="This review" subtitle="How the case came to exist">
<div className="px-4 py-4">
<Facts
rows={[
{ label: 'Scope', value: str(row.scope) || '—' },
{ label: 'Payer', value: str(row.payer) || 'All' },
{ label: 'Department', value: str(row.department) || 'All' },
{ label: 'Look-back', value: row.period_weeks ? `${str(row.period_weeks)} weeks` : '—' },
{ label: 'Question', value: str(row.question) || '—', wide: true },
{ label: 'Started by', value: str(row.review_as_of) ? 'Replay of a past morning' : 'Daily review' },
{ label: 'Anchored on', value: str(row.review_as_of) ? str(row.review_as_of).slice(0, 10) : 'Latest data' },
{ label: 'Look-back', value: row.period_weeks ? `${str(row.period_weeks)} weeks` : '6 weeks' },
...(str(row.review_note)
? [{ label: 'Sent back with', value: str(row.review_note), wide: true }]
: []),

71
src/screens/NewInvestigationScreen.tsx
View File

@ -1,71 +0,0 @@
import { useState } from 'react';
import { useNavigate } from 'react-router-dom';
import { Brain, Database } from 'lucide-react';
import { ActivityForm } from '../components/ActivityForm';
import { Card } from '../components/core';
import { ACT, LAKEHOUSE } from '../api/config';
/**
* Ask Ava a question.
*
* The form is the INIT activity's own schema, read live from view-service — so
* the scope picker, the payer list and the look-back are whatever the workflow
* says they are, not a copy maintained here.
*
* The page around the form exists to set the expectation: the manager is not
* running a report, he is handing work to an analyst who will take a few
* minutes and come back with a recommendation.
*/
export function NewInvestigationScreen() {
const navigate = useNavigate();
const [open, setOpen] = useState(true);
return (
<div className="mx-auto max-w-2xl space-y-4">
<header>
<h1 className="text-xl font-semibold text-ink">Ask Ava</h1>
<p className="mt-0.5 text-sm text-muted">
Hand her a question about denials. She investigates and comes back with a cause, a
dollar figure and a recommendation for you to approve.
</p>
</header>
<Card className="px-4 py-4">
<div className="flex items-start gap-3">
<span className="rounded-full bg-ai-soft p-2 text-ai ring-1 ring-ai-edge ring-inset">
<Brain className="h-4 w-4" />
</span>
<div className="text-sm text-muted">
<p className="font-semibold text-ink">What she will do</p>
<ol className="mt-1.5 list-decimal space-y-0.5 pl-4">
<li>Reconcile the claims data against the finance report before trusting it</li>
<li>Baseline the denial rate, then slice by payer, reason code, department and desk</li>
<li>Find where the change concentrates and when it started</li>
<li>Look for the cause in the payer's own policy bulletins</li>
<li>Count what is still inside the appeal window and what it is worth</li>
</ol>
<p className="mt-2.5 inline-flex items-center gap-1.5 text-xs text-faint">
<Database className="h-3.5 w-3.5" />
Read-only against {LAKEHOUSE.platform} · {LAKEHOUSE.catalog}.{LAKEHOUSE.schema}
</p>
</div>
</div>
</Card>
<ActivityForm
open={open}
onClose={() => {
setOpen(false);
navigate('/q/investigating');
}}
activityUid={ACT.START}
title="Start an investigation"
subtitle="Ava picks this up as soon as you submit"
submitLabel="Send to Ava"
onDone={(r) => {
if (r.instance_id) navigate(`/c/${r.instance_id}`);
}}
/>
</div>
);
}

9
src/screens/QueueScreen.tsx
View File

@ -79,15 +79,12 @@ function CaseCard({ row, onOpen }: { row: Row; onOpen: () => void }) {
const summary = str(row.summary);
const atRisk = num(row.amount_at_risk);
const recoverable = num(row.recoverable_amount);
const scope = str(row.scope);
const question = str(row.question);
const aiOwned = state === 'Investigating' || state === 'Monitoring';
const scanned = str(row.scanned_summary);
const flagged = num(row.flagged_count);
const kind = str(row.finding_kind);
// A sweep that found nothing: closed by Ava herself, never on a desk.
const quiet = flagged === 0 && !summary;
const isSweep = scanned !== '' || flagged != null;
return (
<Card className="cursor-pointer transition-colors hover:border-brand/50" >
@ -99,7 +96,6 @@ function CaseCard({ row, onOpen }: { row: Row; onOpen: () => void }) {
<Badge tone={quiet ? 'slate' : tone} dot={aiOwned}>
{quiet ? 'Nothing to report' : state}
</Badge>
{isSweep && <Badge tone="slate">daily review</Badge>}
{kind && FINDING_KIND[kind] && <Badge tone="violet">{FINDING_KIND[kind]}</Badge>}
{aiOwned ? (
<span className="inline-flex items-center gap-1 text-[11px] text-ai">
@ -117,10 +113,7 @@ function CaseCard({ row, onOpen }: { row: Row; onOpen: () => void }) {
</div>
<p className="mt-2 line-clamp-2 text-sm text-ink">
{summary ||
(quiet ? scanned : '') ||
question ||
(isSweep ? 'Ava is reviewing every payer, department and desk…' : `Scope: ${scope || 'all payers'}`)}
{summary || (quiet ? scanned : '') || 'Ava is reviewing every payer, department and desk…'}
</p>
{(atRisk || recoverable) && (