THE SIDEBAR NOW CARRIES COUNTS. It deliberately did not, on the argument
that a tally could only come from a second full list call that would then
disagree with the queue's own total. Right about the cost, wrong about
the conclusion: with no numbers the only way to learn whether anything
was waiting on you was to open all nine queues in turn, which is the
question navigation exists to answer.
There is no second call. The overview's existing fetch moved into a
PortfolioProvider that both surfaces read, so this is one call fewer than
before and the two agree by construction. Bounded at 200 rows, as the
overview always was; past that the honest answer is an aggregate
endpoint, not a bigger limit.
What the badge counts is what needs a PERSON — phaseOf again, so a lead
whose documents are in and whose AI chain is running is reported beside
the badge rather than inside it. An amber dot marks a queue holding a
renewal inside a week, which is the only reason to open one queue before
another and was previously invisible. Zero is shown rather than hidden:
"nothing here" is an answer, and a queue that disappears when it empties
makes the sidebar move under the cursor.
Closed is folded into a summary. Three of the twelve queues, opened about
once a week, and at equal weight they made the live ones harder to find.
REASONING OPENS IN A DIALOG, NOT INLINE. The audit rail is 320px wide
with one entry per step, and a 1,500-character rationale expanding in
place pushed a lead's whole history off screen to read one sentence of
it. Nobody reads a paragraph in a sidebar. The finding — the AI's own
first sentence, which is already the conclusion — stays on the line; the
working is one click away and one Escape back, headed by what is being
read ("Call — Log Contact") rather than by nothing. Escape closes, the
page behind does not scroll, and focus returns to the button that opened
it so a keyboard reader keeps their place.
Two headings that described the container rather than the contents:
Record → "Lead file", and the audit trail's subtitle now says what a
reader gets from it.
Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
Yashas
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