- Conversation panel labels each desk line: 'Enquiry Desk · AI' or '<Name> · Trader'
- Banner when the customer is waiting for a trader, with the open question, its age
and who it is routed to (assigned trader, else the whole desk)
- Reply box for traders in Awaiting Ops / Awaiting Offer / Offer Sent / Confirmed:
performs abk-act-reply; the engine signs it with the signed-in user's name
- Inbox: 'Customer question' badge, and such enquiries count as needing a trader
Co-Authored-By: Claude Fable 5.1 <noreply@anthropic.com>
Ops and Trader portal for the Adani bunker enquiry demo (dev org 900000130 /
app 900000230), standing in for the Adobe enquiry portal. Spectrum-style
layout, Source Sans 3, light and dark tokens.
Co-Authored-By: Claude Opus 5.5 <noreply@anthropic.com>
