Go to file
Yashas d41583c68b copy: an application, not a transcript
Every user-facing string rewritten from a narrator's voice into an
application's. "What she wants you to approve" is now "Recommended actions";
"Her evidence" is "Query log"; "Watch how she did it" is "Activity trace";
"The full story" is "Analysis"; "Ava is reviewing" is "Review in progress";
"Nothing needs your attention this morning" is "No findings". Chart captions
state what the chart shows ("Gray: 8-week baseline · Blue: last 6 weeks")
instead of commenting on it ("One insurer moved").

The AI is an attribution — "AI analysis · Ava · Confidence 97%" — not a
character the page talks about. Labels are nouns, hints are facts, and the
queue and action names use the workflow's own vocabulary (Approve actions,
Request changes, Resume review, Close case).

Same treatment on the exported slides: Summary, Trend, Comparison, Recovery,
Recommended actions, Method.

Co-Authored-By: Claude Fable 5.1 <noreply@anthropic.com>
2026-09-16 15:38:50 +05:30
src copy: an application, not a transcript 2026-09-16 15:38:50 +05:30
.env.example feat: the denials desk, and Ava working where you can watch her 2026-09-15 23:47:19 +05:30
.gitignore feat: the denials desk, and Ava working where you can watch her 2026-09-15 23:47:19 +05:30
index.html feat: the denials desk, and Ava working where you can watch her 2026-09-15 23:47:19 +05:30
package-lock.json feat: the briefing — four charts on the case, and six slides to take away 2026-09-16 14:24:31 +05:30
package.json feat: the briefing — four charts on the case, and six slides to take away 2026-09-16 14:24:31 +05:30
README.md feat: the denials desk, and Ava working where you can watch her 2026-09-15 23:47:19 +05:30
tsconfig.app.json feat: the denials desk, and Ava working where you can watch her 2026-09-15 23:47:19 +05:30
tsconfig.json feat: the denials desk, and Ava working where you can watch her 2026-09-15 23:47:19 +05:30
tsconfig.node.json feat: the denials desk, and Ava working where you can watch her 2026-09-15 23:47:19 +05:30
vite.config.ts feat: the denials desk, and Ava working where you can watch her 2026-09-15 23:47:19 +05:30

Northlake Health — Denials Desk

The operator console for the Denials Investigator app (dev, org 900000109 / app 900000102). A revenue-cycle manager asks why claim denials rose; an AI employee — Ava — investigates the hospital's Databricks lakehouse and comes back with a cause, a dollar figure and a recommendation. The manager approves.

This repo is outside sm2 on purpose: it is a frontgen artifact. A push to main triggers a build, and the artifact is placed at https://preview-dev.getzino.in/northlake-health/.

What is where

Path What it is
src/api/config.ts Every id: app, workflow, activities, record views, stages, per-stage actions
src/api/client.ts The gateway client. App-scoped routes plus the two rdbms views that carry Ava's trace
src/screens/QueueScreen.tsx A queue — the record view filtered on current_state_name
src/screens/CaseScreen.tsx One investigation: findings, recommendations, Ava's live work, the actions
src/screens/NewInvestigationScreen.tsx Ask a question — the INIT activity's form, read live from view-service
src/components/AvaLive.tsx The demo. Every query Ava runs, as she runs it

Running locally

npm install
npm run dev        # http://localhost:5174 — talks to dev.getzino.in via .env

Sign in as dan.reyes@northlake.example. The org is fixed in config.ts.

Two things that will bite

  1. No API URL is compiled in. config.js, written by the server when it places the build, carries VITE_ZINO_API_URL. A production build with no config.js fails loudly rather than calling whichever backend built it.
  2. Ava's trace does not come from the monitor API. That endpoint needs an org-scoped studio token; an app sign-in gets "no organization scope on this account". It comes from two views (northlake_app.ava_trace, ava_decisions) exposed as ordinary rdbms record views. Seeded by sm2/custom-apps/denials-investigator/07_console_views.sql.