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Revert "console: offer the manual reply affordance at Onboarded"

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This reverts commit 02012f271a.
This commit is contained in:
Yashas 2026-09-09 15:42:56 +05:30
parent 02012f271a
commit 42af54b3e2
1 changed files with 0 additions and 6 deletions
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6
src/api/config.js
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@ -171,12 +171,6 @@ const STATE_ACTIVITIES = {
'zk-state-issued': [ 'zk-state-issued': [
{ uid: 'zk-act-onboard', label: 'Complete Onboarding', by: 'Engage AI', role: 'force' }, { uid: 'zk-act-onboard', label: 'Complete Onboarding', by: 'Engage AI', role: 'force' },
], ],
// The policy is live and the lead is closed, but the closing WhatsApp invites
// the customer to reply, and Engage now answers post-issuance questions (106).
// Offer the same manual reply the working stages do, so a person can step in.
'zk-state-onboarded': [
{ uid: 'zk-act-answer-customer', label: 'Reply to the customer', by: 'you, on WhatsApp', role: 'again' },
],
'zk-state-parked': [ 'zk-state-parked': [
{ uid: 'zk-act-resume', label: 'Resume outreach now', by: 'you', role: 'do' }, { uid: 'zk-act-resume', label: 'Resume outreach now', by: 'you', role: 'do' },
], ],